Frequently Asked Questions


We pride ourselves on our customer services.  If you don’t find the answer to your question here please feel free to give us a call at (603) 447-5369 or drop us an email at [email protected].

 

Can I just get a quote before I start the order process?

Yes, please keep in mind that without knowing what specific items you are looking for this will only be a ballpark estimate. Visit out Get A Quote page here.

How should I send my art to you?

Please sent all art work to [email protected]

What type of art files can I send you?

We prefer images that are 300 DPI or a Vector File in the fallowing formats, PSD, .EPS, .AI, .PDF, and .JPG. If using a PSD (Photoshop) file or a JPG designs should be sized to print.

How many colors can you print?

We can print up to four colors per design.

Will I receive a proof before you start printing my order?

Yes!  We will always send you a proof with a full color mockup of your art on the shirt you have order as well as a quote for your order.  Once you sign off on the proof we will began printing.

What is the standard screen size?

Our standard screen size is 13″ x 15″.  This means that your art will not be printed any larger than 13″ x 15″

How much are your setup fees (aka screen fees)?

We charge a $35 setup fee on all orders under 72 items.

What is your turnaround time?

We make every effort to get your order to you as soon as possible.  Typically our turnaround time is 10 -15 business days plus shipping.

Do you have a minimum?

Our minimums are negotiable based on the order.  We do not have any minimums, however we suggest 72 items or more for best pricing.

Can you print different shirt colors with the same design?

Yes. Different shirt colors are OK as long as the ink colors are the same.

Can I mix shirt sizes & colors?

Yes.  You can order as many different shirt sizes & colors as you need.

I don’t see the type of shirt I want listed.

We print on hundreds of different brands and styles.  In fact there are so many to choose from it can be a little overwhelming. To make it easy we only list our best sellers.  Email us at [email protected] or give us a call at (603) 447-5369 with any questions.

Do I need to pay for my shirts now?

No. We will bill you once your order is completed.

I’ve got this (insert crazy idea here) can you help?

Maybe!  Let us know what you have in mind